美商科磊KLA-Tencor徵才 客戶支援設備工程師

ranica

客戶支援設備工程師/Field Service/Technical Support Engineer(台南/台中/新竹)
3 Z! r; {! n) r# h9 a9 A
- I) p3 A9 ]' _! X/ ]( j9 s( a4 E*工作經歷： 不拘
0 A- V- Q/ v2 Z0 j*學歷要求： 大學以上
*科系要求： 電機/電子/光電/機械/航太工程相關
*具備駕照： 普通小型車
" Y' d: q, ^' B$ E5 v*薪資： 大學無經驗56K起，碩士無經驗62K起 (含交通津貼)

: w. {' g" @) o% f: i5 U*職務說明
9 X; j; R7 h* X  L$ e1. Primarily responsible for customer service activities associated with modifying, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows. Represents the company to the customer and assumes accountability for customer satisfaction with service.
; \. ^0 h) o' o+ b/ _3 \2. Assures operational quality of system equipment. Coordinates actions with customers to minimize down time.
3. Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production. Repairs and modifies equipment at customer facility.
4. Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.