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) `5 P! X: S" T2 p2 M1. Field Application Engineer__Dell
4 X- k/ u* I8 N. r( |4 JJob Description* z3 V4 A/ h" G' E4 t: l g& v* X
Provide post sales customer support for xxx storage products used in Dell server platforms being developed at Dell ODMs in Taiwan. This includes technical consultation, design assistance and extensive lab debug during new product integration and test. Products support focused on Storage components, HBAs and RAID controllers. There is also a requirement to provide program management to align four different Dell ODMs that will require triage, synchronization and coordination between these sites as well as with US based Dell ADC and US based factory sites.& x8 R% C( g( \- l0 ?% {
Requirements/Qualifications (Education)
6 J2 ?% ^0 G, |1 q% Z# U$ L- B.S. Computer Science/Engineering or equivalent EE background.
0 w# L" L6 ~5 C; b- Minimum 5 years experience in Computer / Storage.
' A( I* t% r; T9 e5 }, c- Experience with C language programming and embedded processor programming.
6 c) B1 q. x9 U) C7 |% j5 o9 H- Experience in test and debug of hardware / software of computer system related products
' E6 D8 H1 e5 Y5 I o' I- Knowledge of OS RAID and/or HBA storage drivers (especially Windows NT / Linux) a plus. V! \* E: A$ ?8 j
- Knowledge of Storage related technology including RAID, SAS, SATA, SCSI and PCI
. I+ E; W( s! l: u$ V6 Zprotocols and applicable analyzers4 _( }0 w N1 l
- English and Chinese languages: Good written and verbal skills in both.
$ ^9 x2 l% S# L* g- Program management experience coordinating debug across multi-site development efforts.: Q, w! G5 _- z2 k2 e7 l# q
- Strong technical debug skills in storage related products., H' J( G; V6 F6 F' Q0 U' j1 v
- Able to interface with engineers across geographical boundaries via phone and adjust work schedules to participate on US based timezones as needed." O9 P9 R; I W( w; o! ]! L) V1 h" l
- Ability to travel to the US for training at xxx and Dell sites |
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